Terms and Conditions

Last updated: [2025-May-31]

Welcome to Fresole! These Terms and Conditions (“Terms”) govern your use of our website [fresole.lk] and the purchase of products from our store.

By accessing or using our site, you agree to be bound by these Terms.

1. General
• This website is operated by Norton Technology Solutions (Pvt) Ltd, a business registered in Sri Lanka.
• We reserve the right to update or change these Terms at any time without prior notice.

2. Products & Pricing
• All products are listed in Sri Lankan Rupees (LKR).
• Prices are subject to change without notice.
• We try to ensure all product descriptions and images are accurate, but we do not guarantee they are error-free.

3. Orders
• All orders are subject to availability and confirmation.
• Once an order is placed, you will receive a confirmation email. We reserve the right to cancel or refuse any order at our discretion.

4. Payments
• We accept payments via Cash on Delivery, Credit/Debit Cards, and Bank Transfers.
• All transactions are processed securely. We do not store your card information.

5. Shipping & Delivery
• We deliver across Sri Lanka. Delivery times vary depending on your location.
• Estimated delivery: 2–7 business days.
• Delivery charges will be displayed at checkout.

6. Returns & Exchanges
• We do not accept returns or exchanges once an order is delivered.
• Please ensure you review your order and product details carefully before confirming your purchase.

7. Privacy
• Your personal information is handled in accordance with our Privacy Policy.
• We do not sell or share your personal data with third parties without your consent.

8. Limitation of Liability
• We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our site or products.
• Our liability is limited to the value of the product purchased.

9. Governing Law
• These Terms are governed by the laws of Sri Lanka.
• Any disputes will be resolved in the courts of Sri Lanka.

10. Contact Us

If you have any questions about these Terms, please contact us.